Unofficial Content

To Authorize Online a GeneXus license, you will need to complete the request information in the web form that will be displayed based on the selected products and submit it.

When selecting the Authorize Online option, you will be prompted to select the desired products:

AuthorizationWizard01

Once you have selected the product, click “Finish”. This will send you to a Web Page in order to complete the required information. Earlier, you must enter your user and password. The user is created previously in GeneXus Developers site.

First Login with your GeneXus account:

AuthorizationWizard02

If your country is not authorized or user’s information is not complete, to process the request automatically, the request is sent to GeneXus to finish the process.

If your country is authorized to process the request automatically, you will see a list of companies to select:

AuthorizationWizard04

Once you select one, a form to complete the request process is shown:

AuthorizationWizard03

In this page, you can update the request with the correct information. Then you have to press the “Accept” button to validate the information.

If the request you are making can be processed automatically, the process finishes and you will receive the email with the activation keys.

If some of the requesting products can not been processed, an alert message will appear. In this case you have three possibilities:

  1. You can change the request information to fit on the characteristics of the products you own (for instance, reduce the number of licenses if you have not enough credits, or adjust the number of allowed days, etc.)
  2. You can delete the product not to be processed. This will remove the line from your request enabling you to continue.
  3. You can leave the line to be processed by GeneXus. This option is intended to special cases, where you must explain clearly on the observations why you are asking for these products.

Notice that only the products not marked to be processed by GeneXus are sent to you automatically. The others are sent to GeneXus in order to analyze them and take the correct action.

Once you confirm the request, a review is shown that tells you which products are sent to you and which are sent to GeneXus.

After receiving the Site Key (gxa file) via email, copy it to your hard disk, and continue the activating process here.

Considerations

  • When you ask for a License extension (# Days), you need to activate the license before the remaining days gets 0 otherwise the Site Key will not be valid and you will need to start the activation from the beginning.
  • It is not possible to simultaneously increase the number of users and change restrictions with the same Site Code.
Last update: February 2024 | © GeneXus. All rights reserved. GeneXus Powered by Globant