It is group of logically related tasks that are performed for achieving business results.
It is a method focused on continuously managing and optimizing an organization’s activities and business processes, including management practices and policies and control processes and metrics, as well as software tools that support all such activities.
The cycle starts with the process modeling stage, where the organization’s business processes are described and graphic tools are used for a better understanding of such processes.
Then comes the process automation stage where the processes modeled in the previous stage are automated with software tools.
Following the automation is the process execution and monitoring stage, where we assess their efficiency and analyze the improvements required to achieve the results expected.
The last stage in the cycle consists of optimizing processes according to the assessment made in the previous stage, and so we go into the modeling stage again.
Because this is a cycle, the methodology oriented at processes does not actually end, since it focuses on the continued improvement of the organization’s business processes.
Some of the benefits we get from applying this method are:
- Performing an introspective analysis of how tasks are carried out allows us to detect things that are not being done in the manner that is best for maximizing results.
- Documenting its processes allows the organization visibility and transparency, and thus improves communications between actors, as it speeds up the transfer of information in the various stages.
- When we know processes in and out, we are able to measure the impact of changes, either meant for optimizing or determined by the business, since we can gauge the risk and cost implied in applying those changes.
- Having a greater control, with the possibility of knowing the status of processes at any time, to act proactively, for instance in delegating work or reassigning tasks that have not been processed yet.
- Increasing productivity due to the possibility of knowing, at all times, the status of a process and who are handling tasks at a given time.
Here we can see an example of a business process.
Let’s now see how we can apply this methodology with GeneXus, by using the GeneXus Business Process Management Suite