This article shows you an example of a Scripted Chatbot generated by the Chatbot generator. It consists of a citizen's service which provides information about the consumption of energy, debts, and other queries related to that topic.
Since this chatbot doesn't use NLP, it has the following characteristics:
- The "Menu" is a Flow which has a Response with a message specifying the commands that the chatbot expects.
- The Trigger Messages of each Flow are exactly the commands that are expected as user inputs.
- The conversation has a state, so the user can go into the nested Flows, and his inputs are always saved. This is solved automatically by the Chatbot Generator.