Input Not Understood Redirection property

Official Content
This documentation is valid for:
Select an existing flow to redirect when the chatbot does not understand the user input.

Description

When the the user input isn't recognized by the AI, a possible action to take is to redirect to a Flow of a Conversational instance of the model.

There, the chatbot can ask the user to enter some User Input to guide him in the conversation.

 

Availability

This property is available since GeneXus 15 upgrade 12.

Scope

Objects: Conversational Flows

See Also

Was this page helpful?
What Is This?
Your feedback about this content is important. Let us know what you think.