| Common Errors |
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| GXCH1001 |
Message Text and Message Body are empty. |
If Message.Text and Message.Body are empty, then there is no message to send. The user must specify at least one of the fields. |
| GXCH1002 |
Payload Type is Empty. |
This error occurs when a Payload Body is specified but not the Payload Type. The user must specify the Payload Type. |
| GXCH1003 |
Type is Empty. |
If a message of the Media type is being sent, but the Media Type is not specified, it gives this error. The user must specify the Media Type (Image or Video). |
| GXCH1004 |
URL is Empty. |
If a message of Media type is being sent, but the URL of the content to be sent is not specified, this error is thrown. The user must specify the URL. |
| GXCH1005 |
Description is Empty. |
When sending a message of type Web View and not specifying the Description, this error is thrown. The user has to specify the Description. |
| GXCH1006 |
URL is Empty. |
When sending a message of Web View type and not specifying the URL, this error is thrown. The user has to specify the URL. |
| GXCH1007 |
Text is Empty. |
This error occurs when a value is not assigned to the Text parameter when sending a message of Quick Replies Type. The user must specify something for Text value. |
| GXCH1008 |
Text is Empty (Quick Reply Index: {QuickReplyIndex}). |
This error tells us that for a specific QuickReply, the Text value is missing. The user must assign a value for the Text. |
| Facebook & Whatsapp Errors |
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| GXCH2001 |
Access Token not found. |
The AccessToken property was not found in the &ChannelConfiguration. This parameter is necessary to be able to send messages using the Facebook page. The user must add this parameter as a property of the Channel (in the ChannelConfiguration SDT). |
| GXCH2002 |
The specified value for Access Token is not valid. |
The value found for AccessToken is not valid (the property is there, but its value is empty). |
| GXCH2003 |
Recipient not found. |
In the &ChannelConfiguration the Recipient property was not found. The recipient identifies the recipient of the message, so it needs to be specified. The user must add this parameter as a property of the Channel (in the ChannelConfiguration SDT). |
| GXCH2004 |
The specified value for Recipient is not valid. |
The value found for Recipient is not valid (the property is there, but its value is empty). |
| GXCH2005 |
Title parameter not found. |
The Title parameter is not found. This error occurs when sending a grid that does not contain the Title parameter within its parameters, since it is required by the platform. The user must add the Title parameter. |
| GXCH2006 |
The specified value for Title is not valid. |
The value found for Title is not valid (the property is there, but its value is empty). |
| GXCH3001 |
Unsupported Payload Type.{PayloadType} is not supported by Whatsapp. |
The type of Payload specified is not supported by Whatsapp. |