Chatbots Channels API

Official Content
This documentation is valid for:

GeneXusChannels is a module which has the necessary services to be able to send messages through different messaging platforms (i.e: Facebook Messenger, Whatsapp).

An end user can send and receive messages through a channel, in turn he or she can have more than one channel of a different type, for example Facebook Messenger or Whatsapp.

When we talk about sending and receiving messages, it can be related to a Chatbot generated with the Chatbot generator, or to sending a message that is not directly related to a Chatbot. For example, the end users who have contacted us through Messenger, may receive a message like: "Don't forget! Tomorrow the GeneXus meeting begins, are you going to miss it?".

So, the Channels API helps the developers to send messages (text, images, video, etc.) to different channels.

Was this page helpful?
What Is This?
Your feedback about this content is important. Let us know what you think.