The organization usage limit defines the maximum amount of money allocated for LLM consumption across the entire organization. This feature allows you to set both a soft limit for alerts and a hard limit as the maximum cap, with the option for daily, weekly, monthly renewals or Freemium.
For each organization, you can configure quota limits to control project expenses or usage. To access and configure quota limits, you must have SuperAdmin access.
To manage quota limits, follow these steps:
- Enter the Globant Enterprise AI Backoffice. You need administrator privileges.
- On the left side of the screen, find the Backoffice menu.
- Under the SuperAdmin Options group, select the Organizations section.
- Use the search field to filter organizations by name. There are two options to configure the filter:
- Contains: Searches for organizations whose name contains the entered term, such as “DocumTeam”.
- Starts with: Filters organizations whose names begin with the entered text.
- Select the desired organization from the filtered list.
- Click on USAGE LIMITS for the selected organization.
When you enter the Quota Limit section, you will see a screen with the following information for each quota:
- Valid from and Valid until: Start and end dates of the quota.
- Status: Organizations can operate with or without defined quotas. Possible statuses include:
- No Limits: No restrictions on consumption (default when no quotas are defined).
- Active: Quota is in use with an available balance (highlighted in green).
- Expired: Quota period has reached its end date.
- Empty: Hard limit of an active quota has been reached.
- Cancelled: Quota has been manually cancelled (orange dot).
- Type: Can be daily, weekly, monthly, or Freemium. By choosing Freemium, a one-time or trial usage fee is set, with a specific cost limit and no expiration date. This means that the fee is not renewable and only allows limited access to the service.
- Renewable?: Indicates if the quota automatically renews at the end of its term.
- Unit: Measure unit (USD for organization limits).
- Soft limit alert: Usage limit that triggers an email notification when reached.
- Hard limit: Maximum allowed usage limit.
- Used and Remaining: Current usage and available balance.
Once a quota is created using the CREATE NEW button, two additional options become available:
- UPDATE: Allows you to modify the parameters of the active quota.
- CANCEL: This option allows you to cancel the active quota, enabling the creation of a new limit.
Note: Keep in mind that to update an existing quota, the new Hard limit value must be greater than the previous value. For example, if the previously set Hard limit was 300, when updating it, the new value must be greater than 300, such as 350 or 400. In addition, the Soft limit and Hard limit must be equal to or greater than the sum of all Hard limit and Soft limit quotas per project.
- The organization limit acts as a maximum cap for all projects.
- When setting an organization limit, ensure it is not lower than any existing project limit, as project limits cannot exceed the organization limit.
- If an organization limit is defined for projects without quotas, those projects will start using the organization's account balance.
- Projects with specific quotas will respect their limits while adhering to the organization's limits.